Privacy Policy

 

Last updated: 11-January-2026

Ella’s Earrings (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us.

1. Who We Are

Business name: Ella’s Earrings, is a trading name for Just SLA Ltd Company Number 13626081

Contact email: gdpr-ellas-earrings@justsla.co.uk

Location: United Kingdom

If you have any questions about this policy or how we handle your data, you can contact us using the email address above.

2. What Personal Data We Collect

We only collect personal data that is necessary to run our business and provide our services.

This may include:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely by third-party payment providers)

  • Order details and purchase history

  • Messages you send us via contact forms, email, or social media

We do not intentionally collect sensitive personal data.

3. How We Collect Your Data

We collect data when you:

  • Place an order on our website

  • Contact us via email or a contact form

  • Subscribe to updates (if applicable)

  • Browse our website (limited technical data such as IP address or browser type)

4. How We Use Your Data

We use your personal data only for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Communicating with you about your order

  • Providing customer support

  • Complying with legal and accounting obligations

  • Improving our website and services

We do not sell your personal data.

5. Legal Basis for Processing (GDPR)

Under UK GDPR, we process your data on the following legal bases:

  • Contractual necessity – to fulfil your order

  • Legal obligation – for tax and accounting records

  • Legitimate interests – to operate and improve our business

  • Consent – where you have explicitly given it (e.g. optional marketing)

6. Cookies and Tracking

Our website may use cookies or similar technologies to ensure it functions correctly and to improve user experience.

These may include:

  • Essential cookies required for site operation

  • Basic analytics or performance tracking

Where required, cookie consent is provided via a cookie banner or settings tool.

You can control cookies through your browser settings.

7. Third-Party Services

We use trusted third-party services to operate our website and process payments (such as website hosting, payment processors, email services, and analytics tools).

These providers only receive the data necessary to perform their services and are expected to comply with data protection laws.

We do not list individual plugins or tools, as these may change over time.

8. How Long We Keep Your Data

We keep personal data only for as long as necessary:

  • Order and billing data: as required for legal and tax purposes

  • Customer communications: for reference and support

  • Marketing data (if applicable): until you withdraw consent

When data is no longer required, it is securely deleted.

9. How We Protect Your Data

We take reasonable steps to protect your personal data, including:

  • Secure website hosting

  • Limited access to personal data

  • Use of reputable third-party service providers

No online system is 100% secure, but we take data protection seriously.

10. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where legally possible)

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: [your email address]

11. Children’s Data

Our website is not intended for children under 13, and we do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: gdpr-ellas-earrings@justsla.co.uk

Cookie Policy

Our website uses cookies and similar technologies to ensure it functions correctly and to improve your browsing experience.

Cookies are small text files stored on your device when you visit a website.

What Cookies We Use

We may use the following types of cookies:

  • Essential cookies

    Required for the website to function properly, including shopping cart and checkout features.

  • Performance and analytics cookies

    Help us understand how visitors use our website so we can improve it.

  • Functional cookies

    Remember basic preferences to improve your experience.

We do not use cookies to personally identify you.

Managing Cookies

You can control or disable cookies through your browser settings at any time.

Please note that disabling essential cookies may affect how the website functions.

Third-Party Cookies

Some cookies may be set by trusted third-party services we use (such as payment providers or analytics tools). These services manage their own cookies in accordance with their privacy policies.